Last Updated: [Insert Date]
Welcome to Shree Ladli Digital Gold (“Company”, “we”, “our”, “us”).
These Terms of Service (“Terms”) govern your access to and use of our website and mobile application available at https://app.shreeladlijewellers.com/ and all related services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our platform.
You must be at least 18 years old to use our services.
You must provide accurate, complete, and up-to-date information during registration and KYC verification.
By using the platform, you confirm that you are legally capable of entering into a binding contract under Indian law.
Shree Ladli Digital Gold provides a digital platform that allows users to:
Buy digital gold (18K / 24K as applicable)
Sell digital gold at prevailing market prices
Gift digital gold to other registered users
Store digital gold securely in an online wallet
Redeem digital gold as per applicable terms
All digital gold is backed by physical gold stored with authorized vaulting partners.
Users must create an account using valid contact details.
You are responsible for maintaining the confidentiality of your login credentials.
Any activity performed through your account will be deemed authorized by you.
We are not responsible for losses caused due to unauthorized access resulting from user negligence.
KYC verification is mandatory as per applicable laws.
Failure to complete KYC may result in account restrictions, suspension, or termination.
We reserve the right to request additional documents if required for compliance or security reasons.
Gold prices are linked to live market rates and may fluctuate.
Transaction charges, taxes, and fees (including GST or VAT where applicable) will be displayed before confirmation.
Once a transaction is completed, it cannot be reversed unless required by law.
Payments are processed via secure third-party payment gateways.
We do not store your full banking or card details.
Wallet balances reflect completed and confirmed transactions only.
Withdrawal and redemption are subject to verification and applicable limits.
Digital gold can be gifted only to registered users.
The recipient must have a valid and active account.
Once gifted, the transaction is final and non-reversible.
You agree not to:
Use the platform for illegal or fraudulent activities
Provide false or misleading information
Attempt to manipulate prices or transactions
Interfere with platform security or operations
Use the service in violation of any applicable law
Violation may result in suspension or termination of your account.
We reserve the right to suspend or terminate your account without prior notice if:
You violate these Terms
You provide false information
There is suspected fraud or misuse
Required by law or regulatory authorities
Any remaining balance will be handled as per applicable laws and internal policies.
To the maximum extent permitted by law:
We shall not be liable for market fluctuations in gold prices.
We are not responsible for indirect, incidental, or consequential losses.
Technical issues, downtime, or third-party service failures are not guaranteed against.
All content, logos, designs, trademarks, and software related to Shree Ladli Digital Gold are the exclusive property of the Company.
Unauthorized use, copying, or reproduction is strictly prohibited.
Our platform may integrate third-party services such as payment gateways, KYC providers, and analytics tools.
We are not responsible for the terms, actions, or policies of such third parties.
We reserve the right to update or modify these Terms at any time.
Changes will be effective upon posting on the website or app. Continued use indicates acceptance of updated Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of India.
For any queries, support, or complaints, please contact us:
Shree Ladli Digital Gold
📧 Email: support@shreeladlijewellers.com
📞 Phone: +91 88717 31110
🌐 Website: https://app.shreeladlijewellers.com/